PRIVACY POLICY

Please take a moment to review our privacy policy. We are fully committed to protecting your privacy. We collect statistical information on the products and pages you view. We analyze that information to enhance your viewing and shopping experience with us. When you subscribe to use, we collect identifying information such as your name and email address in order to communicate with you.  

When you place an order for services, we also collect basic information such as your name, address, phone number, email address, and credit card information. We use this information to process your order, and to contact you regarding your order and to answer any questions you may have.

After you place an order for services or register for our newsletter, we may contact you at a future date to keep you informed of sales, promotions, new services, etc. Any additional information you provide us will enable us to customize your experience at our site, showing you products and specials that may interest you.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at:  heathcoach@alaisb.com.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: healthcoach@alaisb.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Alais B. Health and Wellness only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to the Alais B. Health and Wellness website choose to interact with Alais B. Health and Wellness in ways that require Alais B. Health and Wellness to gather personally-identifying information. The amount and type of information that Alais B. Health and Wellness  gathers, depends on the nature of the interaction. Those who engage in transactions with Alais B. Health and Wellness are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Alais B. Health and Wellness collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Alais B. Health and Wellness. Alais B. Health and Wellness does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Protection of Certain Personally-Identifying Information

Alais B. Health and Wellness discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Alais B. Health and Wellness behalf or to provide services available at the Alais B. Health and Wellness website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Alais B. Health and Wellness websites, you consent to the transfer of such information to them. Alais B. Health and Wellness will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Alais B. Health and Wellness discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Alais B. Health and Wellness believes in good faith that disclosure is reasonably necessary to protect the property or rights of Alais B. Health and Wellness, third parties or the public at large. If you are a registered user of the Alais B. Health and Wellness website and have supplied your email address, Alais B. Health and Wellness may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Alais B. Heath and Wellness products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Alais B. health and Wellness takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.