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Privacy Policy

 

Effective Date: July 14, 2026
Last Updated: July 14, 2026

 

Alais B. Health and Wellness ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, products, services, coaching programs, newsletters, and other online communications (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website located at www.alaisb.com (the "Website") or otherwise interact with us. By accessing or using the Website or our Services, you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

 

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Billing and payment information (processed by third-party payment processors)

  • Information submitted through contact forms

  • Information submitted through newsletter subscriptions

  • Health and wellness information voluntarily shared during coaching sessions, consultations, assessments, questionnaires, or client forms

 

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral URLs

  • Pages viewed

  • Time spent on the Website

  • Cookie and tracking technology data

 

2. How We Use Your Information

 

We may use the information we collect for lawful business purposes, including to:

  • Provide coaching services and customer support

  • Process purchases and payments

  • Deliver digital products and educational materials

  • Schedule appointments

  • Communicate regarding programs and services

  • Send newsletters, educational content, and promotional communications

  • Improve the functionality, security, and performance of the Website

  • Analyze Website traffic and user behavior

  • Comply with applicable legal obligations

  • Protect our legal rights and prevent fraudulent or unauthorized activity

 

3. Email Communications

 

If you voluntarily subscribe to our newsletter, download a free resource, purchase a product or service, or otherwise opt in to receive communications, you consent to receive email communications from Alais B. Health and Wellness.

These communications may include:

  • Educational content

  • Wellness tips

  • Newsletters

  • Product announcements

  • Program updates

  • Promotional offers

  • Company news

 

You may withdraw your consent and unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly. We do not sell or rent your personal information to third parties for their marketing purposes.

 

4. Cookies and Tracking Technologies

 

The Website uses cookies and similar technologies to:

  • Improve Website performance

  • Remember user preferences

  • Analyze Website traffic

  • Enhance user experience

 

You may disable cookies through your browser settings; however, certain features of the Website may not function properly if cookies are disabled.

 

5. Third-Party Service Providers

 

To operate our business and provide our Services, we utilize reputable third-party service providers, including but not limited to:

  • Wix – Website hosting and website functionality

  • MailerLite – Email marketing and newsletter management

  • Substack – Newsletter publishing and subscription management

  • Practice Better – Client scheduling, coaching management, secure messaging, forms, and client records

  • Stripe – Payment processing

  • PayPal – Payment processing

  • Google Analytics – Website analytics and performance monitoring

 

These third-party providers may collect, process, and store information in accordance with their own privacy policies. We encourage you to review their privacy policies before providing information through their platforms.

 

6. Consumer Health Data

 

Alais B. Health and Wellness may collect health-related information that you voluntarily provide in connection with coaching services, consultations, assessments, questionnaires, or client forms. Such information is collected solely for the purpose of providing the Services you have requested. We do not sell your consumer health data. Consumer health data is used only as reasonably necessary to provide coaching services, comply with applicable law, or with your consent where required. We do not disclose consumer health data except to trusted service providers necessary to operate our business, as required by law, or with your authorization.

 

Although Alais B. Health and Wellness is generally not considered a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA), we recognize the sensitive nature of health-related information and are committed to maintaining its confidentiality using reasonable administrative, technical, and physical safeguards.

 

7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the absolute security of your information.

 

8. Data Retention

 

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services;

  • Comply with legal, tax, accounting, and regulatory obligations;

  • Resolve disputes;

  • Enforce our agreements; and

  • Protect our legitimate business interests.

 

9. Your Privacy Rights

 

Subject to applicable law, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information;

  • Withdraw consent for marketing communications;

  • Request information regarding how your personal information is collected and processed.

 

Nevada Residents: Pursuant to Nevada Revised Statutes Chapter 603A, Nevada residents may submit a verified request directing Alais B. Health and Wellness not to sell certain covered personal information. Although Alais B. Health and Wellness does not currently sell personal information as defined under Nevada law, Nevada residents may contact us regarding any privacy-related questions or requests at healthcoach@alaisb.com. Requests may be submitted using the contact information provided below.

 

10. Children's Privacy

 

Our Website and Services are generally intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information directly from children under the age of 18 without the knowledge and consent of a parent or legal guardian.

 

In certain circumstances, Alais B. Health and Wellness may provide coaching services to minors under the age of 18 with the express consent and involvement of a parent or legal guardian. In such cases, any personal information provided on behalf of the minor or collected during the coaching relationship will be used solely for the purpose of delivering the requested Services and in accordance with this Privacy Policy.

 

Parents or legal guardians may request access to, correction of, or deletion of a minor's personal information by contacting us using the information provided in this Privacy Policy. If we become aware that we have collected personal information from a child under the age of 18 without verifiable parental or legal guardian consent, we will take reasonable steps to promptly delete such information.

 

11. Health Information Disclaimer

 

Alais B. Health and Wellness provides health and wellness coaching and educational services only. The information provided through the Website, coaching sessions, newsletters, digital products, programs, and other materials is intended solely for educational and informational purposes and is not intended to constitute medical advice, diagnosis, or treatment.

Clients should consult their physician or other qualified healthcare provider regarding any medical condition or before making changes to their diet, exercise, medications, or healthcare regimen.

 

12. Changes to This Privacy Policy

 

We reserve the right to modify or update this Privacy Policy at any time. Any material changes will be posted on this page together with an updated and last updated date. Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

 

13. Contact Information

 

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Alais B. Health and Wellness

Website: www.alaisb.com

Email: healthcoach@alaisb.com

 

Privacy Requests

Nevada residents or other individuals wishing to exercise any applicable privacy rights or submit a privacy-related request may contact us at: healthcoach@alaisb.com

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